DEFINING SKILLS

  • Deep knowledge of strategy, execution, measurement, and optimization of B2B content

  • Extensive writing & editing background, specializing in making complex ideas accessible

  • Familiarity with SEO best practices to boost organic search rankings

  • Command of Hubspot, Google Analytics, Kapost, Photoshop, Salesforce, and Excel


EXPERIENCE

Content Marketing Manager - Panoply 2020-present

  • Runs content creation, strategy, and copywriting for a SaaS ETL and data warehousing platform

  • Oversees the editorial calendar, content brief creation, assignment deadlines, and publication

  • Edits freelance and internal content to increase clarity, improve SEO, and adhere to brand guidelines

  • Monitors and analyzes key industry trends and competitive developments to inform content strategy

  • Sources freelance SME writers and manages ongoing author payments and relationships

  • Manages external content agencies as well as design, video, and PR resources 

  • Collaborates with partners on joint marketing initiatives including webinars and blog posts

  • Refined customer personas to enhance messaging and optimize the customer content journey 

  • Inspired a marketing site redesign focused on appealing to core customer and buyer personas 

  • Developed a voice and tone style guide to ensure consistency across the company

 

Director of Content Marketing - Social Standards 2018-2020

  • Developed B2B content marketing strategy for a SaaS consumer insights firm targeting enterprise-level CPG orgs

  • Created data-driven industry trend reports for lead generation and brand awareness

  • Managed an external PR firm, resulting in placements such ABC News, Yahoo Finance, and NRF 

  • Collaborated with Engineering, Product & Customer Success on client communications

  • Created prospect- and client-facing collateral for Sales and Customer Success

  • Directly supervised a full-time copywriter; responsible for hiring, management and reviews

  • Ran company social media accounts, growing LinkedIn followership 5x in 6 months


Director of Marketing - Plate IQ 2017-2018

  • Led B2B marketing for automated accounts payable software targeting the restaurant industry

  • Published strategic blog content to create brand-appropriate content pillars

  • Produced sales enablement materials including one-pagers, decks, and other collateral

  • Supported product launches with video tutorials, knowledge base posts, email outreach, and in-app notifications

  • Tracked marketing metrics focused on acquisition, engagement, conversion, and retention

  • Oversaw trade shows and event operations from selection to post-event evaluation

  • Coordinated with an external PR firm to bring press attention to company news

  • Refreshed marketing website copy and imagery, resulting in increased demo requests


Senior Production Manager - ZOZI 2015-2017

  • Set persona-driven SaaS content marketing strategy for the entire customer lifecycle & multiple verticals

  • Created a variety of lead gen-focused content, including blog posts, infographics, ebooks, and landing pages

  • With my team, leveraged SEO to grow blog traffic 40% in less than six months

  • Collaborated on go-to-market campaigns targeting select travel and adventure industry verticals

  • Tracked content metrics and provided insights for optimizing organic traffic and on-site conversions

  • Directly supervised two full-time content creators & multiple external content agencies

  • Created and documented marketing processes and workflows; managed marketing software


Senior Content Manager - ZOZI 2012-2015

  • Edited and published B2C ecommerce copy and imagery for gear, getaways, and activities

  • Produced a high volume of B2C product detail pages, emails, and blog posts

  • Worked with an SEO consultant to improve SERP rankings and domain authority

  • Created brand appropriate voice and visual style guides to ensure consistency across the company

  • Formalized workflows and created a content calendar to make production predictable and scalable

  • Responsible for hiring, management, and review of in-house & contract content creators


EDUCATION 

University of Southern California

  • MA & PhD, Communication Studies, emphasis in Rhetoric & Cultural Studies

Pacific Lutheran University

  • BFA, Communication Studies


CERTIFICATIONS 

  • Hubspot - Inbound Marketing certification

  • Marketing Profs University - Marketing Project Management Essentials

  • Coursera  - Content Strategy for Professionals

  • General Assembly - Best Practices in Email Marketing Optimization


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